FAQ and Policy

 

Q: When will my order be shipped?

A: Your order will be shipped after 3-7 business days (Monday-Friday) of processing.

 

Q: How will I know my order has been shipped?

A: You will receive an email that includes the shipment information and a tracking number. You can use the tracking number to follow the delivery status of your package.

 

Q: How long will it take for me to receive my items?

A: American customers can expect to receive their items within 1-6 weeks (business days), while international customers can expect delivery within 1-8 weeks (business days).

 

Q: Can I return an item if it's too small or I change my mind?

A: All sales are final unless there is an error made by us.

 

Q: Do you ship worldwide?

A: Yes, we do ship to any location globally.

 

Q: Can I cancel my order?

A: You have 8 hours to contact us to cancel your order. If you request a cancellation after 8 hours have passed, a 30% charge will apply.

 

Q: I can't find the tracking email, where is it?

A: Please check your spam folder.

 

Q: Where will my order be shipped from?

A: The shipping location may vary based on the available stock. Some orders may be sent directly from our manufacturers.

 

Q: When will I receive my shipping confirmation and tracking number?

A: You will receive an order confirmation email immediately after placing your order. Within 5 business days, you will receive a second email with shipping confirmation and a tracking number. If you don't receive the shipping confirmation within 5 days, please reach out to our support team.

 

Note: As a retailer, we are not responsible for manufacturing defects that cause injury or property damage to any third party.

We work with suppliers from all over the world to provide the best possible experience for our customers. By purchasing on our website, you agree to these terms and conditions.